As more customers opt to have their meals delivered, restaurant managers are looking for new ways to tighten up delivery operations. But to improve your delivery service, you have to evaluate your delivery and identify areas for growth.
There are three key metrics to consider when measuring the efficiency of your restaurant delivery strategy:
Keep an eye on how much time it takes between a customer placing an order and when it arrives. Talabat and Deliveroo dashboards & devices enables you to track accurate delivery estimates to customers as well as update them if there are any delays. In most cases customers should be able to track their orders once driver collects order from restaurant.